top of page
-
Can I book Trivella tour services through website?Yes, you can book Group Tour directly at Trivella website.
-
How to book a tour on the website?You can enter through the "Trip" menu, and select your desired tour type and contact us to make arrangement.
-
Do I have to make full payment or just pay DP (Down Payment only)?You can make a Down Payment first or you can pay in full.
-
When should I pay my for my booking tour?You can make full repayment no later than 30 days before the departure date.
-
What is included in the cost?Return ticket Economy class (optional), Hotel Accommodations, Tour events (including entrance fee) listed in travel itinerary, food & beverage as stated in itinenary, 1 handbag with maximum weight 7 kg.
-
What if I cancel my reservations?If within a period of 0 - 30 days then DP is scorched, 30 - 20 days then 50% of total invoice, 19 - 10 days then 75% of total invoice, and less than 10 days then 100% of total invoice.
-
What documents should be prepared to participate in the Trivella Group Tour?Passport, VISA, health certificate, and other documents required for entry into a country that is true and still valid.
-
How to make payment for the services I have ordered?You can make payment using ATM, Debit Card, Internet Banking and also Mobile Banking to our account number.
bottom of page